TSANet provides members with the relationship and legal framework necessary to resolve multi vendor technical support issues for their customers. As part of the new member driven strategy, TSANet has release several new features that enhance how members collaborate and provide support in multi vendor environments.
TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Parallels. TSANet interviewed Kellie Green, VP of Support at Parallels.
TSANet will be at the Technology Services World (TSW) 2014 Service Transformations Conference on October 20–22 in Las Vegas. TSW 2014 Service Transformations, presented by TSIA and held in Las Vegas, is the unrivaled source of peer learning, networking and idea sharing for technology services professionals.