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René Karel – VMware

TSANet Chairperson - René, Director of Partner Management at VMware is responsible for managing the Support Partner Relationship Business globally on behalf of VMware’s Global Support Services Organization.

René Karel has been with VMware since 2007 and is responsible for managing strategic global OEM Support Partner Relationships. Key responsibilities include negotiating and defining support terms for OEM agreements, managing OEM partner support agreement templates globally, protecting and representing the Support Organization’s interest as trusted advisor and act as liaison between Support Organization, Legal, Finance, Alliance Management, Engineering and TSANet. In addition, he is also providing assistance for critical partner support escalations including "political escalations" involving C-level.

René spent a total of 30+ years in the high-tech industry while going through the ranks, including President and Co-Founder of a start-up company. He has a strong background in Business Development, Partner Management, Program & Product Management, Marketing & Event Management, Strategic Planning, IT Consulting and ERP System Deployment, Support Services Development and Delivery including follow-the-sun Call Center Operations, with years of international experience gained at some of the world’s largest leading enterprises.

René holds a Bachelor of Business Administration from KV Zurich Business School and a Master of Business Administration from IFKS Management Training Institute.