TSANetYour Technology is Connected. Are you?

Member survey results
Published byPaul Eschin Member Resourceson Mon, 12/24/2012 - 08:49

In 2012 we surveyed our members to better understand how they valued their TSANet membership.   Surveys were sent to all open group members and detailed interviews were conducted with custom group members.

Data Analyzation, Source: Freedigitalphotos.net Image search business. <p>Image courtesy of [image creator name] / <a href="http://www.freedigitalphotos.net" target="_blank">FreeDigitalPhotos.net</a></p>
Published byDennis Smeltzerin Industryon Mon, 12/17/2012 - 11:47

To eliminate the source of a problem, your company needs to know where it originates. To truly understand the origin, you need to truly understand how customers are using your products or services. Kind of like a dream within a dream, but as business professionals know, this is all too real.

Published byStephanie Bensonin News & Eventson Fri, 12/07/2012 - 15:08
As we all get back into the swing of things after a busy summer, I wanted to take a few minutes to update you on some major initiatives we have driving. We remain focused on our set of high level objectives which include increasing TSANet brand awareness, membership growth, and enhancements to tools and technology.
Published byPaul Eschin Webinaron Fri, 12/07/2012 - 14:44

 

Updated Dec 17th     

Thank you for joining the meeting!  Below are links to the slides and a recording of the meeting

The State of Maintenance & Support Contract Revenues, source: http://www.tsia.com/pages/web/srg/state-of-maintenance-and-support-contract-revenues.html.com
Published byDennis Smeltzerin Industryon Thu, 12/06/2012 - 15:27

TSIA recently shared the findings from the TSIA Service 50 research from the second quarter of 2012. The TSIA Service 50 is an index of the 50 largest technology solution providers. The findings from Q2 are encouraging to companies in the software industry and additionally provide insight into areas for improvement.

Growth of SaaS Image Created by Cory Dillon Voyzey
Published byDennis Smeltzerin Industryon Mon, 12/03/2012 - 14:35

Software as a Service (SaaS) is on the rise and has increased over 17% since 2011 to over $14 billion according to information technology research and advisory company Gartner. More and more companies are utilizing remote software to cut costs and responsibilities within their organizations.