TSANet would like to thank those who participated in the 2016 Member Survey! The 2016 TSANet Member Survey was another opportunity for members to tell us about their satisfaction with existing TSANet services. Their feedback will provide input that will set the priority for future offerings. Here are some highlights from the survey and actions for 2016.
TSANet will be conducting webinars on October 12, 2016 – December 14, 2016. The webinars will cover the following: Member Web Fall Release 2016, Introduction to TSANet, and the TSANet Annual Member Meeting 2016.
To date, over 50% of the companies have established projects in service and support innovations and are investing in new technologies to increase efficiency, customer satisfaction and loyalty. Support executives from major IT companies and members of the EMEA focus group will share their experiences with the implementation of new technologies in Tech Support.
TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Veeam. TSANet interviewed Ben Milligan, Director, Customer Technical Support at Veeam.
TSANet to Showcase the World's Largest Vendor and Channel Technical Support Alliance at the IT Industry's Premier Conference for Collaboration, Education and Networking in Hollywood, Fla. #ChannelCon16