TSANet conducted webinars July 22, 2015 through Sep 23, 2015. The webinars covered an overview of TSANet, TSANet plans to expand to the Channel, the features of the fall release of the TSANet Member Web, and Case Exchange features.
The Summer 2015 release went live on June 3rd and provides several improvements to Case Exchange. In addition to CRM connectors for Salesforce, NetSuite and Microsoft Dynamics members can now use the solution from the Member web. This provides members without a supported CRM system a method to use the Case Exchange feature.
Come and Join us at CompTIA ChannelCon August 3-5 in Chicago IL. As a CompTIA Partner we invite you to visit the TSANet booth and meet Dennis Smeltzer, TSANet President and Paul Esch, TSANet Business Development.
TSANet (Technical Support Alliance Network), the industry’s largest vendor-neutral support alliance, announced that Jeff Zirker, Sr. Director of Global Technical Support at Cisco Systems, was elected to the TSANet Board of Directors.
Join TSANet for a 2 day seminar hosted by Global Partners Inc. to learn how Total Customer Focus can enable your company to establish Trusted Business Partner Relationships with customers by creating a total customer focused organization and culture. This is a unique opportunity to create a competitive advantage through technical service capabilities.
TSANet (Technical Support Alliance Network), the industry’s largest vendor-neutral support alliance, announced that Doug D. Jones, Sr. Manager of Solutions and Tools Readiness at NetApp was elected to the TSANet Board of Directors.
TSANet conducted webinars April 29, 2015 through June 16, 2015. The webinars covered an overview of TSANet, Case Exchange, the features of the latest release of the TSANet Member Web, and creating Custom Groups.