TSANetYour Technology is Connected. Are you?

TSANet - The MultiVendor Support Community

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Multi Vendor Support Community

Your technology is connected. Are you?

Sometimes customers call with problems your technical support staff can’t solve alone. TSANet enables members to collaborate and solve problems for customers they share.

 

 

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Published byBrittanyin Member Resourceson Mon, 03/20/2017 - 07:46

At the core of TSANet value, is the ability for members to engage and collaborate with other members. The exact method(s) for this collaboration can vary from member to member and are defined in the TSANet Contact Document. At TSANet, we strive not to dictate to members “how” that collaboration occurs. However, there are some common best practices that we’ve found over the years that make the collaboration experience as effective and productive as possible.

Published byBrittanyin News & Eventson Wed, 03/15/2017 - 08:07

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Cloudera.

Published byBrittanyin News & Eventson Mon, 03/06/2017 - 13:03

Red Hat kindly hosted the TSANet Board of Directors meeting in February in Raleigh, NC. The meeting included a strategy day that was open to non-board TSANet members. Actian, EMC, Cisco, Citrix, Hewlett-Packard Enterprise, IBM, NetApp, Nutanix, Red Hat, Symantec, VMware and others got together for this thought-provoking session.

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