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TSANet - The MultiVendor Support Community

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Multi Vendor Support Community

Your technology is connected. Are you?

Sometimes customers call with problems your technical support staff can’t solve alone. TSANet enables members to collaborate and solve problems for customers they share.

 

 

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Published byBrittanyin News & Eventson Tue, 09/06/2016 - 08:03

To date, over 50% of the companies have established projects in service and support innovations and are investing in new technologies to increase efficiency, customer satisfaction and loyalty. Support executives from major IT companies and members of the EMEA focus group will share their experiences with the implementation of new technologies in Tech Support.

Published byBrittanyin Webinaron Wed, 08/31/2016 - 11:08

If you missed the "Extending TSANet to your Technology Partners with Custom Groups" Webinar, we have provided the webinar recording and slides.

Published byBrittanyin News & Eventson Tue, 08/30/2016 - 08:47

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Veeam. TSANet interviewed Ben Milligan, Director, Customer Technical Support at Veeam.

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