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Multi Vendor Support Community

Your technology is connected. Are you?

Sometimes customers call with problems your technical support staff can’t solve alone. TSANet enables members to collaborate and solve problems for customers they share.

 

 

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Published byStephanie Bensonin News & Eventson Fri, 12/07/2012 - 15:08
As we all get back into the swing of things after a busy summer, I wanted to take a few minutes to update you on some major initiatives we have driving. We remain focused on our set of high level objectives which include increasing TSANet brand awareness, membership growth, and enhancements to tools and technology.
Published byPaul Eschin Webinaron Fri, 12/07/2012 - 14:44

 

Updated Dec 17th     

Thank you for joining the meeting!  Below are links to the slides and a recording of the meeting

The State of Maintenance & Support Contract Revenues, source: http://www.tsia.com/pages/web/srg/state-of-maintenance-and-support-contract-revenues.html.com
Published byDennis Smeltzerin Industryon Thu, 12/06/2012 - 15:27

TSIA recently shared the findings from the TSIA Service 50 research from the second quarter of 2012. The TSIA Service 50 is an index of the 50 largest technology solution providers. The findings from Q2 are encouraging to companies in the software industry and additionally provide insight into areas for improvement.

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