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TSANet - The MultiVendor Support Community

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Multi Vendor Support Community

Your technology is connected. Are you?

Sometimes customers call with problems your technical support staff can’t solve alone. TSANet enables members to collaborate and solve problems for customers they share.

 

 

Work with Premium Members like These

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Published byDennis Smeltzerin Member Resourceson Tue, 09/25/2012 - 13:03

There are lots of reasons why two companies, or a group of companies, might want to set up a relationship that facilitates a different level of collaboration than what they provide to all TSANet members. The possibilities are endless, but I thought I’d share a few of the most common reasons I’ve seen companies start custom groups.

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Published byDennis Smeltzerin Industryon Tue, 09/25/2012 - 12:37

In an ever-changing marketplace, cooperation between multiple vendors can be a splitting headache. Different companies have different processes and ways of working together. This disconnect causes difficulties in getting accurate in-bound multi vendor metrics from your CRM platform.

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Published byDennis Smeltzerin News & Eventson Fri, 09/21/2012 - 12:08

TSIA’s Technology Services World (TSW) 2012 Service Transformations Conference is a gathering of technology industry influencers and thought leaders discussing insights and information necessary to navigate new market conditions.

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