TSANetYour Technology is Connected. Are you?

Our Features

Tools for Multi Vendor support

Since 1993 TSANet has provided a proven legal and operational framework to enable multi vendor collaborative support.  We continue to enhance our services to meet the multi vendor support needs of our members.  

 

 

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Legal Framework

  • Utilize a standard legal framework created by many of the industry's largest companies.
  • Code of Conduct and Bylaws provide a foundation for member collaboration.
  • Hundreds of companies have agreed to this framework from an organization founded over 20 years ago.

 Data Sheet             Member Testimonials


 

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Member Web

  • Designed to be a simple, consistant user experience for members.
  • Supports group logins and personalization for both company and user.
  • View accurate collaboration and escalation processes for hundreds of companies.

 Member Web Demo


 

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Case Exchange

  • Automates the multi vendor case management process from within your CRM system.
  • Web interface and Native CRM connectors for Salesforce, NetSuite and Microsoft Dynamics.
  • Exchange the data you define through a secure system.

 Data Sheet      Case Exchange Webinar Recording


 

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Custom Groups

  • Create a Peer Custom Group for a select group of members.
  • Extend TSANet to your Technology or Support Channel Partners.
  • All Custom Groups include a MIcrosite that provides Knowledge and Training Exchange.

 Data Sheet            Member Testimonials            eBook


 

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Knowledge Exchange

  • Part of every Custom Group Microsite.
  • Share top articles and resources with members of your custom group.
  • Extend your knowledge base with iFrame or other technology solutions.

 Custom Group Microsite Demo


 

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Training Exchange

  • Part of every Custom Group Microsite.
  • Share top training resources with members of your custom group.
  • Coordinate training or exchange seats with members of your custom group.

 Custom Group Microsite Demo


 

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Multi vendor support for the Channel

  • Membership now includes the Channel. 
  • Vendor members can create Support Channel custom groups.
  • All features of TSANet included.

 Channel Data Sheet        Channel Landing Page