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TSANet Users


Published byBrittanyin Webinaron Fri, 04/28/2017 - 11:42

If you missed the 2017 Member Web Spring Release webinar, we have provided the webinar recording and slides!

Published byBrittanyin News & Eventson Mon, 04/17/2017 - 08:41

TSANet (Technical Support Alliance Network), the industry’s largest vendor-neutral support alliance, has elected Jim Rubish, Director of Enterprise Systems Technical Support in the IBM Systems Business Unit, as its new TSANet Treasurer. The officers, elected by the 11-member TSANet Board of Directors, serve one-year terms.

Published byBrittanyin News & Eventson Mon, 04/10/2017 - 10:29

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is NetMotion Software.

Published byBrittanyin Webinaron Fri, 04/07/2017 - 08:42

TSANet will be conducting webinars on April 26, 2017 – June 21, 2017. The webinars will cover the following: Member Web Spring Release, Introduction to TSANet, and Three Tips for Improving TSANet Usage.

Published byBrittanyin News & Eventson Tue, 04/04/2017 - 09:39

TSANet (Technical Support Alliance Network), the industry’s largest vendor neutral support alliance, has elected Doug Jones, Senior Manager of Solutions and Tools Readiness at NetApp, as the new TSANet Vice Chairperson. The officers, elected by the 11 member TSANet Board of Directors, serve one-year terms.

Published byBrittanyin News & Eventson Mon, 03/27/2017 - 08:16

Actian will be hosting the TSANet Board of Directors meeting and you are invited to the Strategy Day that is open to other TSANet members on May 23rd, 2017. Join Actian, Cisco, Citrix, Dell EMC, Hewlett-Packard Enterprise, IBM, Microsoft, NetApp, Nutanix, Red Hat, Symantec, VMware and others for this thought-provoking session.

Published byBrittanyin News & Eventson Mon, 03/20/2017 - 09:56

TSANet will be hosting an exclusive WORKSHOP that will take place from April 26 through 27, 2017 at the hosting company Fujitsu in Munich, Germany.

Published byBrittanyin Member Resourceson Mon, 03/20/2017 - 07:46

At the core of TSANet value, is the ability for members to engage and collaborate with other members. The exact method(s) for this collaboration can vary from member to member and are defined in the TSANet Contact Document. At TSANet, we strive not to dictate to members “how” that collaboration occurs. However, there are some common best practices that we’ve found over the years that make the collaboration experience as effective and productive as possible.

Published byBrittanyin News & Eventson Wed, 03/15/2017 - 08:07

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Cloudera.

Published byBrittanyin News & Eventson Mon, 03/06/2017 - 13:03

Red Hat kindly hosted the TSANet Board of Directors meeting in February in Raleigh, NC. The meeting included a strategy day that was open to non-board TSANet members. Actian, EMC, Cisco, Citrix, Hewlett-Packard Enterprise, IBM, NetApp, Nutanix, Red Hat, Symantec, VMware and others got together for this thought-provoking session.

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