TSANet lined up an exciting suite of speakers that offered valuable insights and knowledge about the challenges of adapting new technologies to build more efficient and modern-day technical support.

Rainer Zielonka from TSANet met with NetApp, Software AG, Fujitsu, IBM, Dell EMC, HPE, Atlassian, Nutanix, Lenovo, Bacula Systems and DataCore to share experiences and best practices concerning the most pressing topics of the current situation.

Agenda:

• Keynote from Oracle: Customer Success – Self help
• Customer Success – Remote visual guidance -RVG tool from HPE
• TSANet Update

The feedback from the event was very positive. All participants were impressed by the actuality of the topics, the knowledge and openness of the speakers and the inspiring discussions.

The next online meeting will be in Q2/2021

If you are interested in participating, please contact Rainer Zielonka at rainer@tsanet.org