Agenda - Nov. 15, 2022 (All times are PST)
09:00 AM Pacific Welcome & Introductions – Al Hahn Executive Director. ASP
| Time | Company | Company Contact | Judge/Focus |
| 9:10 AM | Nutanix | Arijit Howlander Product Mgr Support Portal |
Phil Verghis/People, Personalization, & Prediction CEO & Co-Founder Klever Insight |
| 9:55 AM | Red Hat | Dawn Aly, Mgr DX Product Portfolio | James Ayscue/A CSM-Like Approach to the Home Page Director, Digital Support Experience NetApp |
| 10:40 AM | NetApp | Laura Cunningham Sr. Product Mgr NetApp Support Site |
John Goodson/Home Page Organization & Site Navigation Cognitive Support Platform Architect IBM |
Agenda - Nov. 16th, 2022 (All times are PST)
| Time | Company | Company Contact | Judge/Focus |
| 9:10 AM | Siemens Digital Industry S/W | Bevin Leder Director Knowledge Management Process & ComplianceLane Giles VP, Operations |
David Kay/Covering All The Bases Principal DB Kay & Associates |
| 9:55 AM | SonicWall | Terri O’leary Executive VP MarketingMicah Vorst, Sr. Mgr, Self-Service |
Arnfinn Austefjord/The Best Search Global Head of Training & Certification The KCS Academy |
| 10:45 AM | WhatFix | Nibu Thomas Director – Information Developer Group |
Francoise Tourniare/Doing More With Less Founder FT Works Author, The Art of Support |