Deepak Chawla has been the Vice President of Worldwide Support at Nutanix since 2013. In this capacity, he is responsible for setting up strategy to deliver accurate and timely solutions, building teams, interfacing with internal and external stakeholders, and managing critical situations. At Nutanix, he has built a team from zero to scale to support the converged architecture between server, storage, and virtualization software.
Deepak has twenty-five years of experience in the support arena in the valley, that has included senior support management roles in both start-ups and larger corporations such as Sybase (now a division of SAP), VMware, Cisco and Citrix. Some of his specializations include building global and scalable teams, multi-vendor support, setting up communities and knowledge management systems, with a laser focus on customer satisfaction.
Deepak holds an MBA from University of Cincinnati, a Masters in Computer Science from University of South Carolina, and Bachelors in Computer Science from IIT in India.