Red Hat hosted the TSANet North America Focus Group meeting on October 1st in Raleigh, NC. The meeting centered on sharing updates about Connect 2.0, including member integration stories. Workshops on Solution and OEM support models offered best practices and provided input to the TSANet Technology Partner Framework.
This was one of the best Focus Group meetings, with over 57 participants (in Person and Online)
TSANet October Update
An update on the TSANet Strategy was provided, including TSANet Connect and the Technology Partner Framework. You can view that as a webinar at the link below.
https://www.tsanet.org/tsanet-september-update-webinar-sept-23-2025/
Cisco Integration
Cisco provided information on how TSANet Connect was integrated into the Cisco Smart Bonding solution. Watch for an upcoming blog on this as a best practice customer API integration.
IBM and Red Hat Integration
IBM and Red Hat were the leaders in helping TSANet build the Salesforce connector. This presentation highlighted the path to creating the managed package and a demo of how this works within the IBM Salesforce system. Information on the connector can be found here: https://www.tsanet.org/tsanet-connect-salesforce-connector-general-availability/
Nutanix Integration
The Nutanix presentation covered enhancements that Nutanix is driving with the Salesforce connector. Specifically:
- Automated inbound process (Including entitlement checks on serialized assets)
- Reporting and dashboards
- Enhanced Escalation process
Microsoft Dynamics Demo
A demonstration of the Microsoft Dynamics Connector was provided. The Microsoft Dynamics connector has benefited from the work on the Salesforce Connector and is available in the marketplace: https://www.tsanet.org/microsoft-dynamics-connector-is-now-in-the-microsoft-marketplace/
Solution and OEM Support Workshops
Four workshop teams reviewed the Joint Solution and OEM support models. They shared best practices and contributed to the TSANet Technology Framework. A view of the Technology Framework is shown below, and an update will be given at our December Member meeting. Register at https://www.tsanet.org/tsanet-annual-member-meeting-dec-9-2025webinar/
