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Published byBrittanyin News & Eventson Sat, 08/01/2015 - 12:16

The world's leading multi vendor collaborative support network is now available for service providers, distributors, system integrators and value added resellers.

Published byBrittanyin News & Eventson Tue, 12/05/2017 - 07:52

TSANet hosted a workshop from November 21-22, 2017 at the NetApp facility in Amsterdam-Schiphol, Netherlands. This was the sixth workshop TSANet held in Europe around relevant topics around technical support. During this workshop facilitated by Rainer Zielonka (TSANet) members of the EMEA Focus group shared their vision of the future of tech support. With the advent of real-time communications and new technologies such as social media, wearables, IoT, augmented reality, and artificial intelligence there are countless opportunities for businesses to transform customer service to meet increased Customer Expectations, the strive for operational efficiency and ongoing business changes.

Published byBrittanyin News & Eventson Tue, 10/31/2017 - 08:23

As the support industry continues to evolve, best practices, focusing on outcomes and a larger spotlight how customers should be more involved were all highlighted areas at the TSW TSIA show in Las Vegas this year.

Published byBrittanyin News & Eventson Mon, 10/16/2017 - 10:17

The Fall 2017 Release of the TSANet Member Web is now live. The new features and functionality are listed below.

Published byBrittanyin News & Eventson Tue, 10/03/2017 - 09:03

TSANet will be showcased at the Technology Services World (TSW) 2017 Service Transformations Conference on October 23-25, 2016 in Las Vegas. Join us and 1,800+ services professionals in Las Vegas to learn about products and services that can help take your operation to the next level. We will be located at booth #22.

Published byBrittanyin News & Eventson Mon, 10/02/2017 - 09:10

TSANet will be hosting an exclusive WORKSHOP that will take place from November 21 through 22, 2017 at the hosting company NetApp in Shiphol-Rijk near Amsterdam, Netherlands.

Published byBrittanyin News & Eventson Mon, 08/21/2017 - 07:53

TSANet was at ChannelCon on July 31 – August 2, 2017, to make its case why the channel should join. Paul Esch sat down with Mark Cox at ChannelBuzz.ca to discuss how TSANet works and the benefits for the Channel.

Published byBrittanyin News & Eventson Wed, 08/16/2017 - 08:37

Cisco will be hosting the TSANet Board of Directors meeting and you are invited to the Strategy Day that is open to other TSANet members on Oct 3rd, 2017. Join Actian, Dell EMC, Cisco, Citrix, Hewlett-Packard, IBM, Microsoft, NetApp, Nutanix, Red Hat, Symantec, VMware and others for this thought-provoking session.

Published byBrittanyin News & Eventson Mon, 07/24/2017 - 10:33

TSANet recently put in place an Australia focus group consisting of senior technical support managers from some of the top technology companies in Australia. Sponsored by Nutanix, the focus group will provide a way for TSANet members in Australia to work together on various topics.

Published byBrittanyin News & Eventson Thu, 07/13/2017 - 08:19

TSANet to Showcase the World's Largest Vendor and Channel Technical Support Alliance at the IT Industry’s Premier Conference for Education, Networking and Partnering in Austin, Texas #ChannelCon17

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