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Published byBrittanyin News & Eventson Sat, 08/01/2015 - 12:16

The world's leading multi vendor collaborative support network is now available for service providers, distributors, system integrators and value added resellers.

Published byBrittanyin News & Eventson Mon, 10/16/2017 - 10:17

The Fall 2017 Release of the TSANet Member Web is now live. The new features and functionality are listed below.

Published byBrittanyin News & Eventson Tue, 10/03/2017 - 09:03

TSANet will be showcased at the Technology Services World (TSW) 2017 Service Transformations Conference on October 23-25, 2016 in Las Vegas. Join us and 1,800+ services professionals in Las Vegas to learn about products and services that can help take your operation to the next level. We will be located at booth #22.

Published byBrittanyin News & Eventson Mon, 10/02/2017 - 09:10

TSANet will be hosting an exclusive WORKSHOP that will take place from November 21 through 22, 2017 at the hosting company NetApp in Shiphol-Rijk near Amsterdam, Netherlands.

Published byBrittanyin News & Eventson Mon, 08/21/2017 - 07:53

TSANet was at ChannelCon on July 31 – August 2, 2017, to make its case why the channel should join. Paul Esch sat down with Mark Cox at ChannelBuzz.ca to discuss how TSANet works and the benefits for the Channel.

Published byBrittanyin News & Eventson Wed, 08/16/2017 - 08:37

Cisco will be hosting the TSANet Board of Directors meeting and you are invited to the Strategy Day that is open to other TSANet members on Oct 3rd, 2017. Join Actian, Dell EMC, Cisco, Citrix, Hewlett-Packard, IBM, Microsoft, NetApp, Nutanix, Red Hat, Symantec, VMware and others for this thought-provoking session.

Published byBrittanyin News & Eventson Mon, 07/24/2017 - 10:33

TSANet recently put in place an Australia focus group consisting of senior technical support managers from some of the top technology companies in Australia. Sponsored by Nutanix, the focus group will provide a way for TSANet members in Australia to work together on various topics.

Published byBrittanyin News & Eventson Thu, 07/13/2017 - 08:19

TSANet to Showcase the World's Largest Vendor and Channel Technical Support Alliance at the IT Industry’s Premier Conference for Education, Networking and Partnering in Austin, Texas #ChannelCon17

Published byBrittanyin News & Eventson Tue, 05/30/2017 - 10:36

As a member-driven organization, TSANet requests its members feedback on various topics that effect the organization. Strategy days take place three times per year and are aligned with TSANet Board of Directors meetings. Actian kindly hosted this event in Austin, TX. The meeting included a strategy day that was open to non-board TSANet members. Actian, Dell EMC, Cisco, Citrix, Hewlett-Packard Enterprise, IBM, NetApp, Nutanix, Red Hat, Symantec, VMware and others got together for this thought-provoking session.

Published byBrittanyin News & Eventson Tue, 05/23/2017 - 09:54

TSANet hosted a workshop from April 26-27, 2017 at the Fujitsu facility in Munich, Germany. This was the fifth workshop TSANet held in Europe around relevant topics of “Sharing experiences with the implementation of Solution Support”. This interactive seminar, facilitated by Rainer Zielonka (TSANet), discussed with members of the EMEA Technical Support Focus Group and support leaders from major European technology companies the need for excellent customer journey, appropriate communication, convenience and customer outcomes. The participants shared key strategies, the use of new technologies as IoT, AI, AR, ML which are playing a key role in improving supplier`s agility and responsiveness and the requirement of a comprehensive approach on solution level to solve issues of higher complexity.

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