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Published byBrittanyin News & Eventson Thu, 05/29/2014 - 08:07

A meeting was held in Kansas City to review membership operations and strategy implementation progress by the TSANet Board and TSANet staff. The highlights of the meeting are detailed below.

Published byBrittanyin News & Eventson Wed, 05/21/2014 - 08:15

TSANet would like to thank those who participated in the 2014 Member survey! The 2014 TSANet member survey was another opportunity for members to tell us about their satisfaction with existing TSANet services and with their feedback, provide input which will set the priority for future offerings. Here are some highlights from the survey and actions for 2015.

Published byBrittanyin News & Eventson Fri, 05/02/2014 - 09:50

Per the TSANet Bylaws, members are to be notified of any changes to the TSANet pricing policy. The Board of Directors has approved an addition to current Custom Group pricing allowing the host to pay for individual members’ dues. The policy as adopted is below. There are no other changes to member dues pricing.

Published byBrittanyin News & Eventson Thu, 04/03/2014 - 11:31

IN THIS ISSUE: Message from TSANet Chairmen, Strategy Roadmap Update - Web Beta, 2014 Annual Member Survey, Webinar Series, Member Spotlight – F5, TSANet sponsors TSE and holds EMEA member meeting in Munich Germany, and New TSANet Members

Published byBrittanyin News & Eventson Wed, 04/02/2014 - 08:10

TSANet (Technical Support Alliance Network), the industry’s largest vendor-neutral support alliance, announced today that Parallels has upgraded their membership in TSANet to Global Premium. Global Premium is the highest membership category and includes a global, mission critical relationship with Cisco, Dell, Hewlett-Packard, Microsoft and many others.

Published byBrittanyin News & Eventson Tue, 04/01/2014 - 10:22

The new TSANet strategy is based on feedback from our members and will enhance how members collaborate and provide support in multi vendor environments. One of the elements of the strategy is a redesign of the member web with improved user experience and features. The first phase of this work has been completed and is now available for members to review and give feedback.

Published byBrittanyin News & Eventson Fri, 03/28/2014 - 09:46

As a member driven organization our strategy and future direction is guided by the feedback we get from you!

Published byBrittanyin News & Eventson Tue, 03/25/2014 - 11:03

This week in Munich Germany, TSANet sponsored the TSE Europe event and held an EMEA member meeting. This provided an opportunity to share the importance of multi vendor support and network with some of the world’s top technology companies.

Published byBrittanyin News & Eventson Thu, 03/06/2014 - 08:10

During 2013 TSANet expanded activities in Europe, by providing more value to our existing Europe members and increasing awareness of TSANet to companies in Europe who are not TSANet members. To form the foundation of our Europe efforts we added Rainer Zielonka to the TSANet team and formed a Europe focus group to help guide our efforts in Europe. Our Europe activities continue in 2014 with some key events and milestones planned.

Published byBrittanyin News & Eventson Mon, 02/17/2014 - 09:31

Our members and industry leaders talk about Multi Vendor support and the value and benefits they get from TSANet membership. Have a look at testimonials from DataCore Software, EMC Corp., IBM, HP and Red Hat.

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