Working with Members

Wendy Stutzman, Director Technical Support at DataCore

Creating Custom Groups

Jill Scola, Senior Manager, EMC Corp.

Customer Satisfaction

Armando Calderon, Director, Worldwide Client Care, IBM Corp.

Membership Pays for Itself

Mary McCoy, VP, Technology Services, Hewlett-Packard Company

Winning New Business

Ted Williams, Support Programs Manager, Partnerships, Red Hat, Inc.

Benefits for small companies

Pamela Fowler, Vice President, Worldwide Technical Support, Actian Corporation

Improving Customer Experience

Jason Veit, Director Support, Symantec