TSANetYour Technology is Connected. Are you?

TSANet - The MultiVendor Support Community


Multi Vendor Support Community

Your technology is connected. Are you?

Sometimes customers call with problems your technical support staff can’t solve alone. TSANet enables members to collaborate and solve problems for customers they share.



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Published byBrittanyin Webinaron Fri, 12/15/2017 - 12:39

The TSANet Annual Member meeting was held to give members an update on member business and an opportunity to gain strategic insight on the organization's direction and vision.

Published byBrittanyin News & Eventson Tue, 12/05/2017 - 07:52

TSANet hosted a workshop from November 21-22, 2017 at the NetApp facility in Amsterdam-Schiphol, Netherlands. This was the sixth workshop TSANet held in Europe around relevant topics around technical support. During this workshop facilitated by Rainer Zielonka (TSANet) members of the EMEA Focus group shared their vision of the future of tech support. With the advent of real-time communications and new technologies such as social media, wearables, IoT, augmented reality, and artificial intelligence there are countless opportunities for businesses to transform customer service to meet increased Customer Expectations, the strive for operational efficiency and ongoing business changes.

Published byBrittanyin Member Spotlighton Wed, 11/15/2017 - 09:03

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Red Hat.


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