In 2012 we surveyed our members to better understand how they valued their TSANet membership. Surveys were sent to all open group members and detailed interviews were conducted with custom group members.
To eliminate the source of a problem, your company needs to know where it originates. To truly understand the origin, you need to truly understand how customers are using your products or services. Kind of like a dream within a dream, but as business professionals know, this is all too real.
As we all get back into the swing of things after a busy summer, I wanted to take a few minutes to update you on some major initiatives we have driving. We remain focused on our set of high level objectives which include increasing TSANet brand awareness, membership growth, and enhancements to tools and technology.