Artificial intelligence (AI) is transforming the landscape of technical support,…
Microsoft hosted the TSANet EMEA Focus Group Meeting on April 23- 24, 2024 in Amsterdam, NL
AI plays a crucial role in revolutionizing technical support, automating…
Upcoming Regional Focus Group Meetings
The objective of the Regional Focus Groups is to provide…
NetApp hosted the TSANet Europe Focus Group Meeting on November 26-27 in Amsterdam, NL
AI plays a pivotal role in transforming technical support by…
Software AG hosted TSANet Europe Focus Group meeting on April 18-19, 2023 in Den Hague, The Netherlands
Technical Support is essential for any company that provides technology-based…
Nutanix hosted TSANet Europe Focus Group meeting in Amsterdam – October 10-11, 2022
The first in person TSANet Europe Focus Group meeting after…
TSANet hosts Europe Focus Group Virtual Meeting – June 22, 2022
Case swarming or simply swarming is a recent customer service…
TSANet Hosts Europe Focus Group Virtual Meeting – Mar 29th, 2022
Employee engagement and retention has emerged as the worst-hit aspect…
TSANet hosts Europe Focus Group virtual meeting – November 30th, 2021
As business comes surging back, management teams are responsible for…
TSANet hosts Europe Focus Group virtual meeting – September 28, 2021
There is no question that the COVID 19 pandemic has…