TSANet provides members with the relationship and legal framework necessary to resolve multi vendor technical support issues for their customers. As part of the new member driven strategy, TSANet has released several new features that enhance how members collaborate and provide support in multi vendor environments.
TSANet Connect
TSANet Connect is a simple user interface that provides a consistent method for creating a collaboration case with other Members. Members can use the standard email process or integrate their ticketing and collaboration systems.
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Technology Partner Programs
Easily establish a two-way collaborative mechanism with your partner network. Members may utilize TSANet to provide a hosted collaboration path with their partners.
- TSANet provides a co-branded partner registration portal for your Partners to quickly join TSANet and connect
- Customize participation requirements, contact process and policies to enforce group compliance
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Solution Support
Easily establish a collaborative mechanism to provide Solution Support. Members may utilize TSANet to provide a hosted collaboration path with their partners that are part of their strategic solutions provided to customers.
- Customize participation requirements, contact process and policies to enforce group compliance
- Use TSANet Connect to design solution specific collaboration processes that are integrated to your internal systems
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To learn more visit TSANet.org