The following enhancements are part of the September release for TSANet Connect 2.0. Go to connect.tsanet.org to find your Company and bookmark the new landing page.
New Updates: WebApp
- Improved system error messaging by moving all errors to the banner.
- Improved Security by only allowing TLS 1.2 and 1.3
- Fixed an issue with the collaboration feed that prevented updates from showing
- Moved text edit function to Quill
- Modified method to create Tier Select custom fields to improve API functionality
- Improved Partner Sign-up process to send email when process not completed
- Fixed email template issue
- Fixed issue with auto-receive member email missing case#
- Added note to collaboration feed indicating notes are removed after 30 days
- Introduced new case Status (Closed) to support solution support collaboration method
- Fixed issue with text alignment in collaboration feed
- Modified company note text size to align with homepage fonts
New Updates – API and Salesforce Package
- Improved API to work with new status for cases – Member Feedback
- Changed error response to improve security – Security Testing Feedback
- Added Select and Tier Select Custom Fields
- Added Escalation instructions to API
- Updated Salesforce package – V1.36 to make improvements based on member feedback
New TSANet Connect Training – Video and slides
Watch the recorded training for the Web App: https://youtu.be/y9yZ9MJxIyU
New TSANet Connect Training – Regional Sessions
Register your engineers for a 30-minute training session on the TSANet Connect 2.0 system. It will cover the new features of TSANet Connect 2.0 and includes a Demo. The training sessions will be held on September 17, 2024.
- India Training Session – 6:00am CDT, 4:30pm India Time zone Register Now
- Europe Training Session – 7:00am CDT, 1:00pm UTC Register Now
- Americas Training Session – 11:00am CDT Register Now
- APJ Training Session – 7:00pm CDT, 10:00am AEST, 9:00 am JST Register Now
Want a training session that is specific to your team? Contact Paul Esch at paul@tsanet.org to request a session.
Upcoming Events and Webinars
- Introduction to TSANet Connect 2.0 – Salesforce Integration – Sep 24, 2024 Register Now
- TSANet Australia Focus Group Meeting – Oct 15th, 2024
- TSANet Japan Focus Group Meeting – Nov 6th, 2024
- TSANet Annual Member Meeting – December 10, 2024 Register Now