The Association of Support Professionals held an online conference Oct 6, 7 and 8th that looked at the benefits of aligning Customer Success and Support activities. During these three days, experts talked about how Customer Success and Support can work together for both the Customer and the Company. This blog highlights the TSANet Panel discussion with Dennis Smeltzer, Moderator; John Boggs, NetApp; Sri Krishnaswamy, Nutanix; Ted Williams, Red Hat; Rene Karel, VMware.
Listen to top support executives as they discuss how they manage Technology partnership programs to pass customers from one vendor to another smoothly utilizing the benefits of the TSANet infrastructure.
Establishing a support collaboration path with partners results in greater customer success, satisfaction, and overall better experience.
Dennis Smeltzer, Moderator; John Boggs, NetApp; Sri Krishnaswamy, Nutanix; Ted Williams, Red Hat; Rene Karel, VMware.
Access Conference Recordings
Select the link below to access the conference recordings
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