TSANet (Technical Support Alliance Network), the industry’s largest vendor-neutral support alliance, has completed the annual certification process for ISO 27001:2022 and ISO 27701:2019, recognizing its proven commitment to the highest level of information security management and privacy information management supporting the TSANet Connect system and processes for multi-vendor collaboration. ISO 27001 is a globally recognized standard mandating numerous controls for establishing, maintaining, and certifying an information security management system (ISMS). ISO 27701 is a globally recognized standard mandating numerous controls for establishing, maintaining, and certifying a privacy information management system.
“With the introduction of TSANet Connect 2.0, data security and privacy remain a top priority” said Paul Esch, President of TSANet. “TSANet Member companies must maintain high security and data privacy in their operational processes. Collaborating with other TSANet Members using The TSANet Connect ISO 27001/ISO 27701 certified process and system is essential to this requirement.”
TSANet’s certifications were issued by BSI, an independent, third-party auditor that confirmed TSANet possessed the formalized information technology (IT) security policies, procedures, and technical controls necessary to meet the standards upon completion of a formal audit process.
The TSANet Connect system is used by TSANet Members to make collaboration requests to other Members. TSANet Connect can be integrated into the Members’ systems and business processes so that inbound requests are routed and responded to by the correct teams. Members making outbound requests benefit from a simple and consistent process for requesting collaboration with any Member.
View the TSANet ISO27001 Certification
View the TSANet ISO27701 Certification
About TSANet
Founded in 1993, TSANet (Technical Support Alliance Network) is a worldwide, multivendor alliance that offers an industry-wide forum to facilitate servicing multivendor customers while providing an infrastructure for more efficient multivendor problem-solving. Membership consists of more than eight hundred software and hardware companies. TSANet can be reached at 913-730-2270 or at www.tsanet.org.
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About BSI
Since 1901, BSI has been creating an enduring legacy of transformation for the benefit of all. Across all divisions and services, BSI delivers on its purpose by helping its clients to fulfill theirs. For over a century, BSI has driven best practice in organizations around the world and support a 13,000-strong global community of experts. With our extensive expertise in standards, Assurance, Regulatory, and Consulting services, we can support you to enhance your performance, achieve sustainable growth, manage risks, and be a partner in progress.