TSANet will be conducting a series of webinars on February 21, 2018 through May 22, 2018. The webinars include: Introduction to TSANet, Utilizing TSANet for Technology Partner Relationships, TSANet Administration and Management, and Three tips for improving TSANet usage. Register for a webinar below!
Introduction to TSANet
This webinar is ideal for new or existing members of TSANet who are unfamiliar with the organization. This short presentation will cover a high-level overview of the organization and a short demonstration of the TSANet member web.
View Webinar
Utilizing TSANet for Technology Partner Relationships
This session focused on how TSANet can be utilized to easily create member-hosted partnerships. Many members now use TSANet for high volume or smaller strategic relationships. See how you can maximize your membership by using TSANet.
Webinar Recording
Webinar Slides
TSANet Administration and Management
This webinar is focused on TSANet database administrative functions. The target audience are Managers and/or supervisors responsible for keeping contact documents and personnel updated in the database. This 30-minute webinar focused on:
- Populating your MyTSANet space
- Updating & Administration of your inbound Contact Documents
- Use of Internal Notes to streamline your collaboration experience
- Engineers’ access to TSANet (e.g. group login, individual account access)
Webinar
Admin Training Webinar Slides
Three tips for improving TSANet usage
This webinar will cover areas where you can improve TSANet usage within the support center. This webinar will also cover what other members have done to successfully improve their multi vendor support model and improve customer satisfaction.