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TSANet Users


Published byBrittanyin Webinaron Wed, 08/31/2016 - 11:08

If you missed the "Extending TSANet to your Technology Partners with Custom Groups" Webinar, we have provided the webinar recording and slides.

Published byBrittanyin News & Eventson Tue, 08/30/2016 - 08:47

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Veeam. TSANet interviewed Ben Milligan, Director, Customer Technical Support at Veeam.

Published byBrittanyin News & Eventson Mon, 08/15/2016 - 09:04

TSANet was at ChannelCon last week, to make its case why the channel should join. Paul Esch sat down with Mark Cox at ChannelBuzz.ca to discuss how TSANet works and the benefits for the Channel.

Published byBrittanyin News & Eventson Tue, 08/02/2016 - 10:17

As part of our annual Survey we asked Members to highlight the best Members to work with and highlight why. This provided some great insight into best practices that other members can follow.

Published byBrittanyin News & Eventson Thu, 07/28/2016 - 10:09

TSANet to Showcase the World's Largest Vendor and Channel Technical Support Alliance at the IT Industry's Premier Conference for Collaboration, Education and Networking in Hollywood, Fla. #ChannelCon16

Published byBrittanyin Webinaron Wed, 07/20/2016 - 12:47

TSANet conducted a webinar focused on TSANet database administrative functions. Below is the recording and the slides.

Published byBrittanyin News & Eventson Tue, 07/12/2016 - 13:01

Hewlett Packard Enterprise will be hosting the TSANet Board of Directors meeting and you are invited to the Strategy Day that is open to other TSANet members on Oct 4, 2016. Join Actian, EMC, Cisco, Citrix, Hewlett Packard Enterprise, IBM, Microsoft, NetApp, Nutanix, Red Hat, Symantec, VMware and others for this thought-provoking session.

Published byBrittanyin News & Eventson Wed, 07/06/2016 - 12:57

The scope for the Fall Release has been set and development has started. Beta will start Oct 1st and the final release will be available on Oct 27th. The Fall release will include enhancements to both the Member Web and Case Exchange.

Published byBrittanyin Webinaron Wed, 06/22/2016 - 09:22

TSANet will be conducting webinars July 20, 2016 – September 14, 2016. The webinars will cover the following: TSANet Administration and Management, Extending TSANet to your Technology Partners with Custom Groups, and Introduction to TSANet. Register for a webinar below!

Published byBrittanyin News & Eventson Tue, 06/14/2016 - 10:24

TSANet recently participated in the creation of an open customer metrics framework that promises to change the way we think about customer support. Working with the team at Klever and 12 other companies the team put together the first version of this framework.

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