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TSANet Users


Published byBrittanyin Webinaron Thu, 09/15/2016 - 10:29

TSANet will be conducting webinars on October 12, 2016 – December 14, 2016. The webinars will cover the following: Member Web Fall Release 2016, Introduction to TSANet, and the TSANet Annual Member Meeting 2016.

Published byBrittanyin News & Eventson Tue, 09/06/2016 - 08:03

To date, over 50% of the companies have established projects in service and support innovations and are investing in new technologies to increase efficiency, customer satisfaction and loyalty. Support executives from major IT companies and members of the EMEA focus group will share their experiences with the implementation of new technologies in Tech Support.

Published byBrittanyin Webinaron Wed, 08/31/2016 - 11:08

If you missed the "Extending TSANet to your Technology Partners with Custom Groups" Webinar, we have provided the webinar recording and slides.

Published byBrittanyin Member Spotlighton Tue, 08/30/2016 - 08:47

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Veeam. TSANet interviewed Ben Milligan, Director, Customer Technical Support at Veeam.

Published byBrittanyin News & Eventson Mon, 08/15/2016 - 09:04

TSANet was at ChannelCon last week, to make its case why the channel should join. Paul Esch sat down with Mark Cox at ChannelBuzz.ca to discuss how TSANet works and the benefits for the Channel.

Published byBrittanyin News & Eventson Tue, 08/02/2016 - 10:17

As part of our annual Survey we asked Members to highlight the best Members to work with and highlight why. This provided some great insight into best practices that other members can follow.

Published byBrittanyin News & Eventson Thu, 07/28/2016 - 10:09

TSANet to Showcase the World's Largest Vendor and Channel Technical Support Alliance at the IT Industry's Premier Conference for Collaboration, Education and Networking in Hollywood, Fla. #ChannelCon16

Published byBrittanyin Webinaron Wed, 07/20/2016 - 12:47

TSANet conducted a webinar focused on TSANet database administrative functions. Below is the recording and the slides.

Published byBrittanyin News & Eventson Tue, 07/12/2016 - 13:01

Hewlett Packard Enterprise will be hosting the TSANet Board of Directors meeting and you are invited to the Strategy Day that is open to other TSANet members on Oct 4, 2016. Join Actian, EMC, Cisco, Citrix, Hewlett Packard Enterprise, IBM, Microsoft, NetApp, Nutanix, Red Hat, Symantec, VMware and others for this thought-provoking session.

Published byBrittanyin News & Eventson Wed, 07/06/2016 - 12:57

The scope for the Fall Release has been set and development has started. Beta will start Oct 1st and the final release will be available on Oct 27th. The Fall release will include enhancements to both the Member Web and Case Exchange.

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