IN THIS ISSUE: Message from TSANet President, Dennis Smeltzer, New Format Newsletter coming soon, Membership and the Channel, Member Spotlight, TSANet Webinars, Case Exchange, TSANet EMEA Workshop report, TSANet New Members
Learn how to take advantage of the new TSANet Case Exchange feature. This Webinar includes an overview of the CRM connectors for Salesforce, NetSuite and Microsoft Dynamics as well as details for the Web Interface.
The TSANet Annual Member meeting is held to give members an update on member business and an opportunity to gain strategic insight on the organization's direction and vision. As a Not-For-Profit, member driven organization, the TSANet staff and Board of Directors values feedback from our members.
TSANet hosted a workshop on October 15th at Software AG in Den Haag, The Netherlands. This conference was a follow up of the workshop held in Berlin earlier this year with the theme “Ten years of experience with a new technical support organization abroad”.