ASP will hold a virtual conference November 15th and 16th with some of our noted judges reviewing this year’s winning websites along with company representatives. The agenda is as follows. Note that each judge has a specific focus in reviewing their site, as listed below.
Conference details
The conference will take place online Nov 15-16. TSANet Members register for Free!
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Agenda – Nov. 15, 2022 (All times are PST)
09:00 AM Pacific Welcome & Introductions – Al Hahn Executive Director. ASP
| Time | Company | Company Contact | Judge/Focus |
| 9:10 AM | Nutanix | Arijit Howlander Product Mgr Support Portal |
Phil Verghis/People, Personalization, & Prediction CEO & Co-Founder Klever Insight |
| 9:55 AM | Red Hat | Dawn Aly, Mgr DX Product Portfolio | James Ayscue/A CSM-Like Approach to the Home Page Director, Digital Support Experience NetApp |
| 10:40 AM | NetApp | Laura Cunningham Sr. Product Mgr NetApp Support Site |
John Goodson/Home Page Organization & Site Navigation Cognitive Support Platform Architect IBM |
Agenda – Nov. 16th, 2022 (All times are PST)
| Time | Company | Company Contact | Judge/Focus |
| 9:10 AM | Siemens Digital Industry S/W | Bevin Leder Director Knowledge Management Process & ComplianceLane Giles VP, Operations |
David Kay/Covering All The Bases Principal DB Kay & Associates |
| 9:55 AM | SonicWall | Terri O’leary Executive VP MarketingMicah Vorst, Sr. Mgr, Self-Service |
Arnfinn Austefjord/The Best Search Global Head of Training & Certification The KCS Academy |
| 10:45 AM | WhatFix | Nibu Thomas Director – Information Developer Group |
Francoise Tourniare/Doing More With Less Founder FT Works Author, The Art of Support |