ASP will hold a virtual conference November 15th and 16th with some of our noted judges reviewing this year’s winning websites along with company representatives. The agenda is as follows. Note that each judge has a specific focus in reviewing their site, as listed below.

Conference details

The conference will take place online Nov 15-16.  TSANet Members register for Free!

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Agenda – Nov. 15, 2022 (All times are PST)

09:00 AM Pacific   Welcome & Introductions – Al Hahn Executive Director. ASP

Time	Company	Company Contact	Judge/Focus
9:10 AM	Nutanix	Arijit Howlander Product Mgr Support Portal	Phil Verghis/People, Personalization, & Prediction CEO & Co-Founder Klever Insight
9:55 AM	Red Hat	Dawn Aly, Mgr DX Product Portfolio	James Ayscue/A CSM-Like Approach to the Home Page Director, Digital Support Experience NetApp
10:40 AM	NetApp	Laura Cunningham Sr. Product Mgr NetApp Support Site	John Goodson/Home Page Organization & Site Navigation Cognitive Support Platform Architect IBM

Agenda – Nov. 16th, 2022 (All times are PST)

Time	Company	Company Contact	Judge/Focus
9:10 AM	Siemens Digital Industry S/W	Bevin Leder Director Knowledge Management Process & ComplianceLane Giles VP, Operations	David Kay/Covering All The Bases Principal DB Kay & Associates
9:55 AM	SonicWall	Terri O’leary Executive VP MarketingMicah Vorst, Sr. Mgr, Self-Service	Arnfinn Austefjord/The Best Search Global Head of Training & Certification The KCS  Academy
10:45 AM	WhatFix	Nibu Thomas Director –  Information Developer Group	Francoise Tourniare/Doing More With Less Founder FT Works Author, The Art of Support