TSANet (Technical Support Alliance Network), the industry’s largest vendor neutral support alliance, has appointed Bina Hallman, Vice President, Technology Lifecycle Services at IBM, to the TSANet Board of Directors.
“We are delighted to have Bina join the Board of Directors,” said Paul Esch, TSANet President. “Bina brings a broad range of experience with the Technology industry. With prior experience serving on a board and the ability to build relationships with stakeholders, Bina has the skills TSANet needs to direct the TSANet strategy for the benefit of all Members.
“I am excited to be a part of the board and help lead the strategy for the future of TSANet. The ability to seamlessly collaborate with other vendors is critical for supporting customer solutions and TSANet is uniquely positioned to provide this capability,” said Bina Hallman.
Bina Hallman has more than 30 years of experience with broad range of responsibilities in a highly complex Technology industry. She is a Vice President at IBM and has a track record of leading transformations while spearheading operational improvements to drive productivity, reduce cost and improve product quality.
Bina has had responsibility for IBM Storage P&L with both mature and rapidly growing multi-Billion portfolio and successfully implemented strategy transforming the portfolio.
Currently Bina leads IBM Worldwide Technology Life Cycle Services Customer Support, with responsibility for IBM Systems including IBM Z, Power and Storage Hybrid Cloud products and solutions. She’s driving transformation of mature break-fix support, which has industry leading NPS, to Proactive and Predictive support with Automation and AI.
Bina is on the Advisory Board of College of Engineering at University of North Carolina. She is the Executive leader of IBM Systems Diversity and Inclusion Council and Network of Emerging Women Leaders. Bina nurtures trust in her organizations by personally coaching both individuals and teams to build a sustainable, high-performance culture and organization.
She completed MS in Electrical Engineering and BS in Computer Science & Electrical Engineering programs at UNCC.
Bina joins the existing TSANet Board Members: Kenny Loo (Dell Technologies), Scott Froehlich (Red Hat), Tamra King (Microsoft Corporation), Deepak Chawla (UiPath), Richard Long (Actian Corporation), Derek Banks (Cisco Systems), Manoj Palakkal (Citrix), John Boggs (NetApp), Jason Longpre (Nutanix) and Todd Roberts (VMware),
Founded in 1993, TSANet (Technical Support Alliance Network) is a worldwide, multivendor alliance that offers an industry-wide forum to facilitate servicing multivendor customers while providing an infrastructure for more efficient multivendor problem solving. Membership consists of more than eight hundred software and hardware companies. Learn more about TSANet at www.tsanet.org.